Policies, Bye-Laws & Conduct
ASSESSMENT APPEAL AND GRIEVANCE POLICY
All assessment candidates have the right to appeal or file a grievance to the PTGA Board. Candidates may request a formal appeal of an assessment decision by contacting the PTGA. The candidate must appeal to the PTGA Technical sub-committee. They must note: the PTQ in question, the date, the decision and why it should be changed. A $40 admin fee must be paid upon application which will be refunded if the original result is changed. The Technical sub-committee’s role is to collect information from the candidate, Assessor, anyone else involved in the assessment and review the situation relative to the performance criteria and competency required and confirm or change the decision.
PTGA INCIDENT REPORTING
The PTGA considers all incidents and near-misses from any operator or individual as useful information. If you have been directly, or indirectly involved with a polar tourism field incident or near miss – we’d like to know. This data base will be valuable for the future of safety management in polar tourism. Please fill in this Incident and Near-Miss Form (if you are concerned with anonymity please contact us directly and we can talk through it).
The Disputes Sub-Committee shall consist of one male and one female member of the Board of Directors. If it is decided an investigation is needed, the Disputes Sub-Committee will carry out an investigation and report to the Board. The investigation will be carried out in the context that: The Board shall be primarily concerned with preventing a recurrence of undesirable incidents rather than with punishment.